Right of Withdrawal Policy

Right of Withdrawal

You have the right to withdraw from this contract within fourteen (14) days without giving any reason.
The withdrawal period is fourteen days from the day on which you or a third party designated by you, who is not the carrier, took possession of the goods.

To exercise your right of withdrawal, you must inform us — Limitless eCom GmbH, Warthestraße 21, 14513 Teltow — by means of a clear statement (e.g. a letter sent by post or an email) of your decision to withdraw from this contract.
You may use the attached sample withdrawal form, but this is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of Withdrawal

If you withdraw from this contract, we shall reimburse you all payments we have received from you, including delivery costs (except for the additional costs resulting from your choice of a type of delivery other than the least expensive standard delivery offered by us), without undue delay and in any event not later than fourteen (14) days from the day on which we are informed about your decision to withdraw from this contract.

We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is earlier.

You shall send back or hand over the goods to us without undue delay and in any event not later than fourteen (14) days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired.

You will have to bear the direct cost of returning the goods.
You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

The right of withdrawal does not apply to the following contracts:

• Contracts for the supply of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive, or which are clearly tailored to the personal needs of the consumer.
• Contracts for the supply of goods that may spoil quickly or whose expiration date would soon be exceeded.
• Contracts for the supply of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery.
• Contracts for the supply of goods which, after delivery, have been inseparably mixed with other goods due to their nature.
• Contracts for the supply of alcoholic beverages, the price of which was agreed upon at the time of the conclusion of the contract, but which can only be delivered at least 30 days after the conclusion of the contract, and whose current value depends on market fluctuations over which the trader has no influence.
• Contracts for the supply of audio or video recordings or computer software in a sealed package, if the seal has been removed after delivery.
• Contracts for the supply of newspapers, periodicals or magazines, with the exception of subscription contracts.
• Contracts for the supply of goods whose price depends on fluctuations in the financial market that cannot be controlled by the trader and that may occur within the withdrawal period.
• Sample Withdrawal Form

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Limitless eCom GmbH
Warthestraße 21
14513 Teltow
Phone: +49 (0)179 5174971
Email: kontakt@lotusdream.de